After trying this several times, I then completely uninstalled it, made sure to get rid of any remaining registry leftovers using CC Cleaner (as support suggested), and rebooted.
PHOTONINJA SEQ DOES NOT WORK INSTALL
When the 3.0.2 update was released, I tried to update using the internal update feature - but every time the installation window hit 66%, I would get that error window shown in my original post above and the install would stop (crash). With Luminar 3 (prior to the 3.0.2 update) everything worked superbly - no issues whatsoever. So they tell me the same thing over again, and this last email that I just got from them was " To check out the forums for an answer." What!!!!Įverything support recommended, I did - a half dozen times over - all to no avail. It seems that each time Luminar support responds to me, it's as if a different person is involved and they seemingly don't have a clue what was previously recommended to me. Well, I'm now at the point where I'm ready to just rid myself of Luminar. But as it stands now, I've never experienced such buggy software. If anyone has any good tips, I'm all ears.
All the issues began when I tried updating Luminar 3 and when that couldn't be done, I uninstalled the program and then reinstalled everything - only to now have it freeze and crash.
So I uninstalled it and to be honest here, I'm ready just to call it quits with Luminar because I've never experienced such "buggy" software such as this. I couldn't believe this because prior to trying to update, Luminar worked just fine on my system. However, now when bringing up Luminar 3, it freezes and eventually crashes. I then reinstalled Luminar 3 (with the update already included) which seemed to install alright. Then later on this afternoon, I elected to just uninstall the complete program, ensuring that all registry entries were removed.
PHOTONINJA SEQ DOES NOT WORK 64 BIT
I'm running a very clean Windows 10 64 Bit system with 32 Gigs of RAM. I then tried again, turning off my AV program, etc. OK - so I contacted support (filled out the information regarding this issue). I tried several occasions, but once the install/update window showed 66% complete, I received an error window shown below: Earlier today I "tried" updating my Luminar 3 to the newly released 3.02.
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